Federal and California state law requires us to request identification from each consumer to prove that you are of age to legally purchase alcohol. To process an order, we need your name, home or other physical address, including street name and name of city or town, email address, telephone number, date of birth and credit card number. We understand the sensitivity of this information and maintain our files on a secured server to protect against unauthorized access. In addition to obtaining personal information, we may collect tracking information for statistical purposes that is disclosed to third parties. This aggregate information is for statistical purposes only. It is for understanding consumer trends and does not contain any personal information about you.
Changes to your Personal Data:
In the event you wish to change any of your personal information or club membership status, please contact us by written notification with our contact page or call our Customer Service Department at 707-857-3540.
We comply with the Federal laws in sending offer driven emails. Those who wish to Opt-Out from receiving email offers will have immediate action upon clicking unsubscribe on any of our email communications. If you have multiple e-mail addresses on file addresses you will need to Opt-Out for each address in order to be removed from our data base.
Shipments of Wine
All wine orders must be placed by a person 21 years of age or older. Verification of age is required at the time of delivery. We recommend use of a business address to facilitate delivery of your purchase. Wine will not be delivered to a visibly intoxicated person. Failure to produce age verification forfeits the right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot of the shipping company until appropriate identification is produced, or it may be shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer.
Orders are processed Monday through Friday. Expect orders placed after business hours to take two days for processing. FedEx Overnight orders placed during business hours on Friday will arrive the following Tuesday. Freight is calculated towards the end of the online ordering process. Also, at this time we do not ship online store products outside the United States .
If you need to inquire about your order, please contact us.